Privacy Policy

This policy explains how The Sylvan Standard (“we”, “us”) handles your personal data when you contact us or use this website. We are the data controller for the information you provide.

What we collect

When you submit an enquiry we collect the details you choose to provide: your name, business name, email address, optional phone number and location, your current Food Hygiene Rating, and your message.

How we use it

We use this information solely to respond to your enquiry and provide the support you ask for. Our lawful basis is your consent and our legitimate interest in answering enquiries. We do not sell your data or use it for marketing without your permission.

How it is handled

Enquiries are delivered to us by email via our hosting and email providers (Cloudflare and Resend), who process the data on our behalf. We keep enquiry correspondence only as long as needed to help you and to keep sensible business records.

Your rights

Under UK GDPR you can ask us to access, correct or delete your personal data, or to stop using it. To do so, email [email protected]. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

This site does not use advertising or tracking cookies. Any analytics, if enabled, are privacy-friendly and do not identify you personally.

Contact

Questions about this policy? Email [email protected].